- You can track most Amazon packages from the website on your computer or via the mobile app.
- If an order is shipped by Amazon Logistics, you can see the delivery on a live map on delivery day.
- To track all your orders, including deliveries not coming from Amazon, use a third-party app.
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Amazon has evolved into a well-oiled package delivery machine, routinely shipping more than 7 billion packages annually. And Amazon makes it relatively easy to track those packages. You can easily find the status of your package on a computer or mobile device and in many cases even see where your delivery is on a map in real time.
Here's everything you need to know about keeping tabs on your Amazon orders while they're en route to your door.
Advertisem*nt To track an order on your Android or iOS device, you'll first need to download and install the Amazon mobile app and log in to your account. Whether you're viewing your order on a computer or mobile device, you can click Update delivery instructions on the delivery details page to specify where the package should be left, the security code to access your building, and other details. Advertisem*nt In some cases, you can track the exact location of your package on the day of delivery. You can see exactly where it is on a map and get a status update indicating how many stops away it is from your address. There are several ways to get to the tracking map: Important: You'll only be able to see the Amazon tracking map for packages that are delivered by Amazon's own Amazon Logistics delivery service. If it's being delivered by a traditional carrier like FedEx, UPS, or USPS, the Amazon delivery map isn't available, though the delivery service might offer its own delivery map instead. Advertisem*nt It can be a frustrating experience to find there's no tracking info for an Amazon package, or the tracking info does not appear to be accurate. If the estimated delivery date passes and you haven't gotten the package, it's a good idea to wait one or two days to see if the status is updated to your satisfaction. If it still seems the package might be missing, you can report the package lost. Here are the most common reasons why your tracking information might be missing or inaccurate: In some cases, such as when there's a very high shipping volume, the first scan for a package may not occur until it arrives at a regional hub near the destination. When this happens, you might not have access to tracking info until very close to the delivery date. Some kinds of shipments, such as Standard International, are not trackable and you will not see tracking info before delivery. Advertisem*nt Occasionally there are logistical delays in updating the tracking database. This will delay availability of tracking info. Items sold through Amazon Marketplace might sometimes lack tracking info because Marketplace sellers may not provide Amazon with tracking information. While you can rely on Amazon's own order tracking tools to stay informed about your delivery details, you might consider using a third-party app instead. The benefit of third-party apps is that they can aggregate tracking details for all the major delivery services in the same interface, so you can see at a glance the status of all your inbound (and outbound) packages without changing apps. This is especially handy if you routinely work with FedEx, UPS, and other services outside of Amazon. Advertisem*nt Here are the most common third-party package-tracking apps: Amazon keeps a record of every order you've ever placed, so you can get details for past orders at any time. Advertisem*nt To view recent and upcoming orders on the mobile app, tap the three-line menu and then Your Orders (if you're using Android) or Orders (on iPhone) — then use Filter to choose what orders you want to see. If you use Amazon's Subscribe & Save program, you can see all the items you've scheduled for recurring delivery. Hover your mouse pointer over Account & Lists at the top-right of the webpage and then, in the dropdown menu, click Subscribe & Save Items. If you want to hide an item, like a gift, from your list of orders, you can easily remove orders without losing a record of the purchase entirely.How to track an Amazon package on a computer
How to track an Amazon package on the mobile app
Using the Amazon tracking map
Missing tracking information
The package reached a regional hub
Tracking is not available
Tracking delays
The seller didn't provide tracking info
Third-party apps for tracking packages
View recent and upcoming orders
Hide an order from your order history
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Now, let's dive into the concepts mentioned in the article you provided.
Tracking Amazon Packages
To track most Amazon packages, you can use either the website on your computer or the mobile app. If your order is shipped by Amazon Logistics, you can even see the delivery on a live map on the day of delivery. Here's how you can track your Amazon packages:
Tracking on a Computer:
- Open the Amazon website in a browser on your computer and log in to your account.
- Click on "Returns & Orders" at the top-right of the webpage.
- On the "Your Orders" page, find the order you want to track and click on "Track package".
- You'll see the order status, including the estimated arrival date.
Tracking on the Mobile App:
- Download and install the Amazon mobile app on your Android or iOS device.
- Log in to your account on the app.
- Tap the three-line icon (located at the top-left on Android and bottom-right on iOS).
- Tap on "Your Orders" (Android) or "Orders" (iPhone).
- Browse the list of orders. You can see which items have been delivered and the estimated delivery day for items that haven't arrived yet. Tap on an item to learn more and see the order status.
Using the Amazon Tracking Map:
In some cases, you can track the exact location of your package on the day of delivery using the Amazon tracking map. Here's how you can access the tracking map:
- Find the tracking information for your delivery on your mobile app or in the delivery notification email.
- Tap on the delivery notification on your phone or click on "Track your package" in the email.
- The tracking map will show you the exact location of your package on a map and provide a status update indicating how many stops away it is from your address.
Please note that the Amazon tracking map is only available for packages delivered by Amazon's own Amazon Logistics delivery service. If your package is being delivered by a traditional carrier like FedEx, UPS, or USPS, the Amazon delivery map may not be available.
Third-Party Apps for Tracking Packages
While Amazon provides its own order tracking tools, you can also consider using third-party apps to track packages from multiple delivery services in one interface. These apps can be useful if you frequently work with carriers outside of Amazon. Here are some common third-party package-tracking apps:
- Parcel: Available for both iOS and Android, Parcel can track packages from 300 domestic and international delivery services, including Amazon Logistics. The app is free, but some features require a subscription.
- Deliveries: Available for iOS and Android, Deliveries supports dozens of delivery services, including Apple and Amazon Logistics. It offers features like automatically adding estimated delivery dates to your calendar. The app is free, but full access to all features requires a subscription.
- ParcelTrack: Available for iOS and Android, ParcelTrack supports about 60 delivery services. It offers standard tracking features and "delivery forecasts" that predict delivery times. The app is free, but some features require a subscription.
These third-party apps can help you stay informed about your delivery details across multiple carriers.
Viewing Recent and Upcoming Orders
Amazon keeps a record of every order you've placed, allowing you to view details for past orders and see upcoming orders. Here's how you can view recent and upcoming orders:
On a Computer:
- Open the Amazon website in a browser on your computer and log in to your account.
- Click on "Returns & Orders" at the top-right of the webpage.
- On the "Your Orders" page, you can browse for all orders you've placed in the last three months. To see older orders, click the "past 3 months" dropdown menu and choose the timeframe you're interested in. To see upcoming orders that haven't shipped yet, click "Not Yet Shipped" at the top of the list of orders.
On the Mobile App:
- Open the Amazon mobile app on your Android or iOS device and log in to your account.
- Tap the three-line menu and then tap on "Your Orders" (Android) or "Orders" (iPhone).
- Use the filter option to choose what orders you want to see, such as recent orders or upcoming orders.
If you use Amazon's Subscribe & Save program, you can also see all the items you've scheduled for recurring delivery.
Hiding an Order from Your Order History
If you want to hide an item, such as a gift, from your list of orders without losing a record of the purchase entirely, you can easily archive the order. Here's how you can hide an order from your order history:
- Open the Amazon website in a browser on your computer and log in to your account.
- Click on "Returns & Orders" at the top-right of the webpage.
- On the "Your Orders" page, browse for the order you want to hide.
- When you find it, click on "Archive order" at the bottom left of the order's details.
- To later find the order, click the "past 3 months" menu item at the top of the "Your Orders" page and choose "Archived Orders".
By archiving an order, you can remove it from your list of orders while still having access to it if needed.
I hope this information helps you track your Amazon packages and manage your orders effectively. If you have any further questions, feel free to ask!